In Home Care FAQ’S

Can I change or discontinue the services my loved one receives?  Yes, you may change the number of hours and/or services at any time.  We are flexible, and you are never bound to a long-term contract.

 

Do I need a physician’s authorization for your services?  No, you do not need pre-authorization for our services.  You choose the services, how many hours and when to start.

 

Will I know upfront what I will be charged?  Yes, we will discuss and fill in a fee rate sheet for you.

 

Are your services covered by insurance?  Medicare typically does not pay for the type of hourly services we provide.  If you request assistance with billing a private insurance policy ( such as long-term care insurance), we are happy to help with the process.